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Communication Chain of Command:
Communication Chain of Command: Issue and Point of Contacts
On occasion, a parent may have a concern, complaint, suggestion or request related to a school decision or policy. Many parental questions are easily and completely answered by communicating directly with the educator in charge of the class or program. Each situation should first be addressed at whatever level the initial action was taken with appeals moving on to the next level on the chain of command.
Parent And Community
Communication Process Flow Chart
Area Of Concern | First Level | Second Level | Third Level | Fourth Level | Fifth Level (HS or IS) | Sixth Level |
Athletics | Coach | Athletic Director | Principal | Superintendent | -- | -- |
Athletic Facilities | Head Custodian | Athletic Director | Director of Facilities | Business Administrator | City Property City Officials | -- |
Athletic Injuries | Coach | Athletic Trainer | School Nurse | Athletic Director | Business Administrator | Superintendent |
Business Office | Principal | Personnel Responsible | Business Administrator | Superintendent | -- | -- |
Curriculum | Teacher | Department Leader | Principal | Director of Student Services and/or Director of Academic Services | Superintendent | -- |
Instruction | Teacher | Assistant Principal | Principal | Director of Student Services and/or Director of Academic Services | Superintendent | -- |
Academic Concerns | Teacher | Counselor | Principal | Director of Student Services and/or Director of Academic Services | Superintendent | -- |
Wellness Concerns | School Wellness Staff | Counselor | Principal | Director of Student Services | Superintendent | -- |
Health Concerns | School Nurse | Principal | Director of Student Services | Superintendent | -- | -- |
Facilities | Building Custodian | Head Custodian | Principal | Director of Facilities | Business Administrator | Superintendent |
Guidance | Counselor | Principal | Director of Student Services | Superintendent | -- | -- |
Special Education | Teacher | Case Manager | Principal | Director of Special Education | Superintendent | |
Academic Concerns About Your Child | Teacher | Assistant Principal | Principal | Director of Student Services and/or Director of Academic Services | Superintendent | -- |
Computer/ Hardware Problem | Technician at building level | Principal | Technology Manager | Director of Academic Services | Business Administrator | Superintendent |